Privacy Policy

Effective Date: 05/07/2025

Last Updated: 05/07/2025

Simax Imports LLC  (“Simax”, “we”, “our”, or “us”) values your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, use our services, or otherwise engage with us in the course of business, including activities related to import services.

1. Information We Collect

We may collect the following categories of information:

• Identifiers: Name, email address, phone number, billing and shipping address, and business name
• Commercial Information: Purchase and order history, services requested
• Payment Data: Payment method details (handled securely via third-party processors)
• Internet Activity: IP address, browser type, website usage data (collected via cookies)
• Professional Information: Job title, company name, and industry affiliation

2. How We Use Your Information

We may use the information for purposes including:

• Processing and fulfilling import-related transactions
• Responding to customer service requests and inquiries
• Managing contracts, shipping, and regulatory compliance
• Sending service-related notifications or promotional emails (where permitted)
• Maintaining the security and functionality of our website and services

3. Sharing and Disclosure

We do not sell personal information. We may share information with:

• Service Providers: Logistics partners, customs brokers, IT service providers, and payment processors
• Regulatory Bodies: When required by law, such as U.S. Customs and Border Protection or other government agencies
• Business Transfers: If our company merges or is acquired

4. Your Rights (Including CCPA Disclosures)

If you are a California resident, you have the right to:

• Request access to the personal information we collect about you
• Request deletion of your personal information (with some legal exceptions)
• Opt-out of the sale of your personal information (we do not sell data)
• Non-discrimination for exercising your privacy rights

To make a request, please contact us at info@simaximports.com or use the “Contact Us” form on our website.

5. Data Security

We maintain reasonable administrative, technical, and physical safeguards to protect your personal data against loss, misuse, or unauthorized access.

6. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

Simax Imports LLC
100 N Howard St #6625

Spokane, WA 99201
info@simaximports.com
253-362-0087